Wednesday, February 24th, 2010...9:15 pm

The Social Media Idiot

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I wonder sometimes if there are still people that think like this? I’m sure there are, but it’s funny to think with all the push for green this and green that, corporately funded social programs, media awareness, watchdog groups, and general public sentiment that they can even be thinking that they are getting away with something. Corporations are nothing without their customers, and these days customers are armed with more information and have more power to act on that information than any other time in our history. As it is, public outcry can change the policies of banks, bring back canceled television programs, drive governmental reform, and sell a million ads on Facebook or Youtube. It’s hard to believe that interacting with ones customers doesn’t carry some benefits to corporations at large. As people begin integrating and extending their social networking through these channels more and more often, the benefits continue to grow. It shouldn’t be long before companies that are not able to stand behind a policy of coexistence with their customers is left in the dust behind better companies willing to put their customers first.

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